Returns & Exchanges
At JuJuBe, we want you to love your gear as much as we do, which is why we offer a 30-day window for returns on all unused products in their original packaging. Please note that items marked as Final Sale are not eligible for return or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
Pack Your Items
Securely pack your unused items with original tags attached into the shipping box and affix the return label to the outside.
Drop Off and Track
Take your package to the nearest authorized carrier location; you will receive a refund confirmation once our warehouse inspects the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing